FAQ

We specialize in high-quality swimwear and training gear for all swimmers. Our menu includes categories like Apparel (e.g., Men’s and Women’s Apparel, USA Apparel), Accessories (e.g., Goggles, Caps, Training Aids), Equipment, and Suits from top brands like Speedo, TYR, Arena, and Nike. Whether you’re a competitive athlete or a recreational swimmer, we have gear designed for performance and comfort.

Absolutely! Our product range covers Male and Female categories, with specific sections like Men’s/Boy’s Apparel and Women’s Apparel. We also offer unisex items such as Goggles, Caps, and Training Essentials to suit everyone’s needs.

Yes! We cater to competitive swimmers with items like tech suits, training jammers, and USA Training Gear. Check out our Training Aids and Equipment sections for gear that enhances performance in the pool.

We ship globally, except for some Asian countries and remote locations. Orders are processed in 1-2 business days from our Nashville, TN headquarters. Delivery times vary:

• Standard Shipping ($12.95): 10-15 business days after dispatch via DHL or FedEx. Ideal for faster delivery.
• Free Shipping (orders $50+): 15-25 business days after dispatch via EMS. Perfect for budget-friendly, planned purchases.

During checkout, we’ll verify if your address is eligible for delivery.

Yes! Both shipping options include reliable tracking. For Standard Shipping, use DHL or FedEx tracking links provided in your confirmation email. For Free Shipping, EMS tracking is available to monitor your package’s progress.

Definitely! Coaches and teams ordering in bulk can contact us for special rates and expedited options. We’re happy to support your team’s needs.

We offer a 15-day return policy from the date of delivery. If you’re not satisfied, you can return items in original condition for a refund or exchange. Your satisfaction is our priority, and we aim to make returns as smooth as possible.

Email us at [email protected] within 15 days of receiving your order. Include your order details and reason for return, and we’ll guide you through the process. Note that return shipping costs may apply unless the item is defective.

Most items are returnable if unused and in original packaging. For hygiene reasons, swimsuits and certain accessories may have restrictions. Please refer to our full policy on the website or contact us for specifics.

We accept all major payment methods for a seamless experience: Visa, MasterCard, JCB, and PayPal. All transactions are secured with industry-standard encryption to protect your information.

No, you can checkout as a guest. However, creating an account allows you to track orders, save preferences, and enjoy faster future purchases. It’s optional but recommended for a better shopping experience.

Yes! We use advanced encryption to ensure your payment details are secure. You can shop with confidence knowing we prioritize your privacy and security.

Our target customers include competitive swimmers needing performance gear, recreational swimmers and families stocking up for vacations, and coaches/teams looking for bulk orders. With a focus on quality and global delivery, we serve swimmers of all levels worldwide.

Speedo Shop features a professional, athlete-focused style with an emphasis on reliability and performance. Our products are premium, durable, and designed for aquatic activities, reflecting a commitment to excellence in swimming.

For any questions, email us at [email protected]. Our team is here to help with delivery, product advice, or any other concerns. We respond promptly to ensure you have a great experience.